Add-ons / CRM
Customer Feedback
Your days of running behind customers for their feedback are now gone! Take on-the-spot feedback using either Link, QR-code, or feedback app
Take a free demoKey features for taking quick feedback
Never again miss out on essential customer feedback, queries and complaints
Feedback app that works on any android device
Generate feedback links and share them with your customers via SMS
Take feedback on the go by placing system generated QR codes on all tables or billing counters
Create and customize questions as per your needs
Easily collect customer details like birthdays, anniversaries, etc.
Collect and track the online order feedback placed through any third party
FAQs
In how many ways can I collect feedback using the Petpooja pos?
Petpooja’s Feedback features help you take feedback from your customers using an android-based app, an SMS link and a feedback QR code.
Can I take Feedback without taking an order?
Yes! Your customers can give feedback to your staff service without placing any order
Is there any limit to collecting feedback using the SMS feature?
You can take unlimited customer feedback!
Will I get an alert if someone submits negative feedback?
Every time your customer provides negative feedback, your biller will get a notification on their POS system. This way, you can know all the good and bad feedback in a single place
Can I customise customer feedback questions?
You can customise your messages and categorise them as per your and your customers’ requirements
For which order type can I use the Petpooja feedback service?
You can use the feedback feature for either dine-in, takeaway or delivery
Can I collect feedback using a QR code?
Yes! You can print a POS system-generated feedback form on your bill and take QR-code feedback during payment
Schedule a free demo
Get in touch with our team to clarify your queries